Customer Reviews
4.7 / 5-
Valerie P.
Hello, my 6 month old 2012 Cruze Check Air Bag light was constantly coming on, and I called Courtesy for an appointment. I purchased the car from Fremont Chevrolet but Courtesy is closer to my house. I arrived at 8am and was treated wonderfully during the entire process. Jim was very friendly, helpful, knowledgeable and efficient. I also needed my tires rotated and balanced and I asked that it be done at the same time. I had a ride home and Jim called in the afternoon to let me know my car was ready. The air bag sensor had failed, and a new sensor was obtained from another dealer. I asked that the shuttle please pick me up, and since I was working from home, the time did not matter. The shuttle coordinator, I have forgotten his name, was very friendly and let me know when to expect the driver and said he would call just before he got to my house. I had mistakenly put my cell on vibrate and did not notice the call from Steve, the shuttle driver. When I did not pick up my cell phone, he called my home number and told me that they were waiting outside for me. The drive back was pleasant, and when I arrived, I was greeted and shown to the cashier area. Susan??? was very helpful and friendly and my car was newly washed and waiting outside for me. The shuttle coordinator made sure I knew the best way to exit the dealership. I will definitely use Courtesy again for any issues with my Cruze. By the way, I have owned five cars, one of which was a Lexus, and this Cruze is my favorite. The handling, interior comfort, great gas mileage and it's style are the best!!! Thank you, Valerie Pierce Read More >>
Santa Clara, CA -
Michael A.
The service was done in a satisfactory manner. I was surprised I wasn't offered to have my car washed since it was my first oil change and my car was dirty. I did overhear another customer get an offer to have his car washed. Read More >>
San Jose, CA -
Debbie L.
I am from out of town and my car had a cylinder misfire. Not wanting to drive two hours with this issue, i took my car to your shop for service. I did not have an appointment, yet my car was taken instantly and the problem adressed and fixed. Lori helped me and i was able to get home the same day. Thank you for the above and beyond service!!! Read More >>
Atwater, CA -
Brooke A H.
Chevy Sonic. Lou was GREAT!!! Made the process easy! Read More >>
Campbell, CA -
Chris W.
Dan is the best service tech i've ever dealt with. While the work was done in a timely fashion and all was good on that front, Dan makes the experience top notch! Read More >>
Los Gatos, CA -
Reilly M G.
I came in to Courtesy Chevrolet honestly expecting to not like the car I was about to drive. Brian, the sales representative, was extremely friendly, getting to know me and the friends I'd brought along to test the car's seating capacity, and I loved the car. When I'd finally decided to choose a Volt I called him back the next weekend he and the rest of the staff were very helpful in guiding me through the (long) purchase process and got me out the door that day in my new car. Read More >>
Sunnyvale, CA -
Antoinette D.
Your service was top-notch and I will be back again thank you Read More >>
Santa Clara, CA -
Craig D M.
Brought in car for 10000 mile checkup. Handled great by service advisor. Read More >>
Sunnyvale, CA -
Nick K.
All I can say is GO !! Chevrolet I was treated very well, So well that I"ll be bringing my 2000 SS Camaro in for some service needs ............. I've owned camaros all my life.Hope your Mo is not short lived ,I"m Very impressed Nick and WE LOVE OUR EQUONOX SCARY ??????????????????? Read More >>
San Jose, CA -
Douglas Jon V.
We had a tire replaced and all 4 wheels aligned. Read More >>
San Jose, CA
Courtesy Chevrolet: A Bay Area Chevrolet Source in San Jose
Serving you from San Jose, CA, Courtesy Chevrolet has the Chevy you’re looking for. Located at 3640 Stevens Creek Boulevard, we’re an easy drive for Bay Area and Santa Cruz Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used Chevy cars, trucks and SUVs makes us an excellent choice if you’re looking for a Bay Area Chevrolet dealership. Courtesy Chevrolet also happily serves Fremont and Santa Cruz Chevrolet customers. Let your San Jose Chevy dealer help get you into your next Chevy car, truck or SUV!